Posted 15 days ago
WHO WE ARE
Greenstone is a leading distributor of direct-to-consumer insurance solutions in Australia, New Zealand and now Canada. Backed by majority shareholders Ontario Teacher’s Pension Plan (OTPP) and Caisse de Dépôt et Placement du Québec (CDPQ), we've expanded into the Canadian market, introducing affordable, high quality insurance products.
Our commitment to data-driven decision-making and a continually evolving product offering reflects our dedication to meeting the ever-changing needs of our customers. Renowned for award-winning customer service, we leverage technology and analytics to design, administer, market, and distribute a variety of insurance products in collaboration with the world’s most trusted underwriters. Join us in shaping the future of insurance.
PURPOSE OF THE ROLE
The Customer Support Administrator is responsible for all non-call administrative activities, including but not limited to correspondence and fulfillment, email management and miscellaneous administrative tasks. The Customer Support Administrator is responsible for receiving and processing these work items following all internal policies and guidelines. The administrator will ensure that with every interaction, the highest levels of attention to detail and customer focus are provided, and within agreed time frames.
KEY ACCOUNTABILITIES
The following aspects of this role are indicative only and in no way limit the Company in allocating additional accountabilities (specific tasks, projects, or related activities) to the employee, within the scope of the employee’s level of competence, experience, knowledge, and qualification.
Correspondence and Fulfillment
Other Administration
Position Requirements Essential
Desirable
BENEFITS
That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:
What's in it for you?
Apply Now!
If this role interests you, we would love to hear from you!
Greenstone Financial Services Canada in North York, Ontario, Canada
Greenstone Financial Services Canada in North York, Ontario, Canada